Customers’ satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. We offer customer support in a variety of ways.


Retrieve registration key code if you’re encountering one of the following:

1: The key code of the product you purchased is lost.
2: You already purchased the program, but didn’t receive the key code.


This section provides answers to the questions on purchase, registration, upgrade, and technology etc.

Browse Order FAQs
Video Converter Professional – Tech FAQs
DVD Ripper Premium – Tech FAQs
Micro Video Capture – Tech FAQs

Help Documents

Video Converter professional – Product Manuals
DVD Ripper Premium – Product Manuals
Micro Video Capture – Product Manuals

Email Support

If you are unable to find a solution using our help documents or FAQ’s, please do not hesitate to contact us, write to our support team at [email protected], we will work with you to resolve the issue.