Refund Policy

Please download and install the evaluation versions that we provide before deciding to purchase MicroVideoSoft products.

To request a refund for your purchased software, contact us. In your message, you should explain the reason why you want to return the product, and include your order#, name, e-mail address and the product key (if any).

We will send our consent to process the refund to Element 5 once your refund request has been reviewed. When the refund process has been launched, we will inform you by email, and your refund will be credited to the credit card charged during your original transaction within a few days.

You’ll be refunded of the paid amount without fees.