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| Micro Video Capture - Tech FAQs |
Q: What could I do with Micro Video Capture ?
A:
Micro Video Capture is designed to capture video files or images from your DV
, TV Cards, USB cameras, and other capture devices. The user-friendly interface,
high-qualified capture
techs are all perfectly connected in this powerful tool. |
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Q: I lost my registration code and I want to reinstall
Micro Video Capture . What
should I do now?
A: If you need to retrieve a lost serial number, please send us your User Name
and Email Address in registration to
support@microvideosoft.com.
You will get an answer within 24 hours. |
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Q: How do I find out new software updates?
A: We send mail to our registered customers with update releases.
If you do not want this information disturbing your personal email,
you can choose to stop receiving it. You can also visit our website
to see updates, tips, gifts for customers, and articles. |
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Q: How to report bugs?
A: Please email bugs to
support@microvideosoft.com.
We will reply within 24 hours. |
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Q: How can I add a water mark on my images or video
files?
A: You can go to the interface of "capture setting", then select "Enable Overlay", after that you can go back to the main interface and click "settings" to choose "Overlay" to add the
water mark such as images on your video files.
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Q: I have changed my E-mail address. How can I inform you
of the new address ?
A: If you changed your email address, please
contact us. We will change it in our database, so that we could service
you as before. |
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Q: I purchased a copy of Micro Video Capture, and now I want to use it on another computer. What can I do?
A: The software license is for a single computer. If you would like to use the software on an additional computer, you may
enjoy your benefit as a returning customer. You can purchase another license from our Discount-Center. You can send an email
to us with your previous purchase information, and we can offer you a discount price within 24 hours. |
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