Order FAQs

Q: How to pay it?
A: Acceptable means of payment within the MicroVideo Software Corp include: Visa, MasterCard, American Express, JCB and Diners Club. Additionally, our reliable partner – Shareit and RegNow also offer Bank/Wire Transfer, Switch/Solo, fax, Check, Cash payment or the other pay option you enjoy.

Q: Where can I get a registered version of the software or how can I register the software using the website provided?
A: If you have installed our trial version, you do not need to download anything else. To register the software you have to click at ‘Buy Now’ button on the main toolbar (the first window you see when you start your downloaded trial version). You will see a registration box. Please enter the unlock key which you have received from us.

Q: Is online order secure?
A: Yes, it is 100% secure. We promise the most secure purchase as we did for years. MicroVideo Software Corp does e-business via 2 reliable third parties – ShareIt and RegNow. You could choose one you trusted or experienced. We strongly recommend ShareIt. Click here to see more details about the security identification over these third parties.

Q: Do I need to re-register after I re-install the software?
A: Yes. You need to re-register after you re-install the software.

Q: I lost my registration code, What should I do now?
A: If you need to retrieve a lost registration code, please send us your User Name and Email Address in registration to support@microvideosoft.com. We will reply within 24 hours.

Q: Can I purchase the software in a local store near where I live?
A: The software is not currently sold through retail distributors. We are using the “try before you buy” method of distribution at present which allows users to install the software and ensure it is what they are looking for before having to spend any money whatsoever. The software can be purchased from anywhere in the world, though, directly from the MicroVideoSoft online store. We offer some purchase options, we are pretty sure your choice would be there.

Q: Is upgrade free?
A: Yes! It’s free for lifetime. We will upgrade the product continuously. This product will be better and better.

Q: How to report bugs?
A: Please send bugs or suggestions to support@microvideosoft.com.